1. Company Information
This website is owned and operated by LUV THE GLAM & DECOR LLC.
Company Name: LUV THE GLAM & DECOR LLC
Address: 12521 MIDPOINTE DR, RIVERVIEW, FL 33578, United States
Tax ID: 88-1820117
Phone: +1 (904) 422-2294
Email: info@luvtheglamdecor.com
Business Hours: Monday – Friday, 08:00 – 18:00 EST
Emailbased enquiries will be answered within 24 business hours.
2. Order Processing and Tracking
A shipping notification containing tracking number will be sent once goods leave our warehouse.
Order processing normally takes 13 business days.
Estimated delivery duration is 47 business days after shipment.
You can monitor shipment status in realtime using your tracking number.
3. 14Day Return Overview
Return applications must be filed within 14 days after delivery. Returned merchandise must remain brandnew, unused, undamaged and resalable with complete original packaging. Submit return requests through customer service with your order number and product details. Please refer to our standalone Return Refund Policy for full provisions.
4. Return Shipping
Luvtheglamdecor covers all shipping fees for qualified returns and provides prepaid shipping labels. Customers are responsible for securely repacking items for transit. No extra charges apply. All return shipments must be directed to address 12521 MIDPOINTE DR, RIVERVIEW, FL 33578, United States.
5. Exchange Overview
Exchange requests need to be submitted within 14 days of receiving goods. Products for exchange must be brandnew, unused and undamaged while retaining resale status. Contact support and supply your original order number plus desired replacement item information. Read our full Exchange Policy for complete details.
6. Exchange Shipping
Luvtheglamdecor covers all eligible exchangerelated shipping costs and issues prepaid shipping labels. Repack your original item for return shipment. We arrange outbound delivery for replacement items without additional customer expense. Exchange returns must be sent to address 12521 MIDPOINTE DR, RIVERVIEW, FL 33578, United States.
7. 2Year Limited Warranty
All furniture and household goods come with a 2year limited warranty counting from delivery date. This warranty covers manufacturing defects in materials and workmanship. It excludes damage caused by improper operation, accidents or ordinary wearandtear.
8. Shipping Fees
Orders of $120 or more qualify for free shipping.
Orders under $120 incur a flat $12 shipping charge.
Return and exchange shipping expenses are covered by Luvtheglamdecor.
See our dedicated Shipping Policy for complete details.
9. Payment Methods
We support secure checkout with:
Visa
MasterCard
All transactions run over encrypted connections to safeguard payment security.
10. Product Shipment
Every order ships from our United Statesbased warehouse.
Domestic delivery partners include UPS, FedEx and USPS.
11. Customer Obligations
When placing orders or requesting returns / exchanges:
Supply accurate delivery and contact information
Follow packaging and condition requirements for returns and warranty claims
Abide by applicable local laws and our website terms
12. Customer Service and Contact
For questions regarding orders, returns, exchanges, warranty or datarelated matters:
Email: info@luvtheglamdecor.com
Phone: +1 (904) 422-2294
Our support team replies to incoming messages within 24 business hours and assists with returns, exchanges and warrantyrelated requests.